Refund and Returns Policy

Refund and Returns Policy for Al-Siddique Bakers

At Al-Siddique Bakers, we take pride in providing our customers with the best quality products and services. If for any reason you are not satisfied with your purchase, we offer a refund or exchange in accordance with the following terms and conditions:

1. Returns and Refunds

• We only accept returns and refunds on products that are damaged, defective or incorrect.
• The customer must notify us of any issues with the product within 24 hours of receiving the order.
• To be eligible for a refund, the product must be in its original packaging and unused.
• Refunds will be issued in the form of store credit or through the original payment method.

2. Exchanges

• We only accept exchanges on products that are damaged, defective or incorrect.
• The customer must notify us of any issues with the product within 24 hours of receiving the order.
• To be eligible for an exchange, the product must be in its original packaging and unused.
• We will exchange the product with the same or equivalent product.

3. Cancellation of Order

• Once the order is placed, it cannot be cancelled or modified. However, if there are any issues with the product, please contact us within 24 hours of receiving the order.

4. Non-Returnable Items

• We do not accept returns or refunds on perishable items such as cakes, mithai, and other food items.

5. Shipping Costs

• Shipping costs are non-refundable.

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us. We are committed to providing our customers with the best quality products and services.